What happens if I give you my name?
If you are registering a profile on our website, your name is kept on file so that we know who you are. This information is not shared with anyone outside of BANDAI NAMCO AMUSEMENT AMERICA, INC. unless you have given us permission to do so (for instance, by allowing us to add you to the Outside Entertainment Company list).
What happens if I give you my email address?
If you are registering a profile on our website, your email address is kept on file, and may be used to contact you about important information regarding your profile on the website, including automated features such as sending a link to complete your registration, any administrative issues, or sending you your password upon request. There are also mailing lists that you may subscribe to, but your name will never be added to such lists without your request.
Why do you need my address for contests?
Any contests that we run through BANDAI NAMCO AMUSEMENT AMERICA, INC will allow you to register to win as long as you meet the requirements of the contest (each contest will have specific guidelines). Should you win the contest, we will need your address to send your prize to you. We do have procedures (which may differ from contest to contest, and would be detailed in that contest's guidelines) that ensure parental involvement in any contest that a child might enter.
What do you mean when you ask if you may share my address with outside companies?
We may from time to time provide outside companies with related interests mailing lists built from information we have collected. We only provide the information of people who have expressed a willingness to be contacted in such a manner. If you do not wish to be contacted, simply check the "no" box on any form that asks such a question.
If you wish to be removed from future possible mailing lists, and you have granted us permission in the past, simply contact us via firstname.lastname@example.org, or you may send us a written request via US Mail to NAMCO AMERICA Mailing Lists, ATTN: Webmaster, BANDAI NAMCO AMUSEMENT AMERICA, INC., 951 Cambridge Drive, Elk Grove Village, IL 60007.
What is a "cookie?"
A cookie is a piece of information stored on your computer that has been placed there to keep track of certain information or settings relevant to this website. We primarily use what are known as "session cookies," which are only kept on your computer for the duration of your visit to BANDAI NAMCO AMUSEMENT AMERICA, INC. We do not store your real name, email address, date of birth, or other personal information in these cookies.
We may also on occasion store your username, date and time of a website function, or other generic information from the website to a cookie on your system.
What is an IP address, and do you store it?
Your IP address is basically a number that identifies you on the internet which is unique to your internet service provider. On any form we receive, as well as any post to our forum, or user registration, we store your IP address either in standard or encoded form, depending on who has access to that information within our company.
IP address information and activity logs may be provided to the internet service provider who continually abuses the services available at BANDAI NAMCO AMUSEMENT AMERICA, INC.
What if I have additional questions that are not answered here?
You may contact us at email@example.com or via mail or phone as provided elsewhere on this page. We will try to answer any questions to the best of our ability.