Namco America Inc.
P: (847) 264-5610
F: (847) 264-5611
BarBerCut Lite Service Update
To the Operators of BarBerCut Lite games
Serial Number series BLFC81100724-04 through BLFC81100727-04 and BLFC81100805-(XX) through BLFC81101100-(XX)
Namco America would like to inform you of a potential issue with your games.
We have determined that the scissor assembly for these serial numbered games may not have been properly de-burred. If your game is in this group and this condition is not rectified, your game can dispense prizes that are not actually won in the proper manner. This condition needs to be corrected if you want your machine to operate properly.
The update is a relatively simple procedure involving removing the scissor assembly from the machine, de-burring (filing and smoothing) the leading edge and then replacing the scissor assembly. This service can be completed in less than 30 minutes. We strongly suggest that you check your unit’s serial number and if it is part of the group mentioned above, that you act quickly to update your unit.
We have created a short video and printed instructions that explains and demonstrates the corrective procedure please contact us at Namco America at 847 264-5610 or email at firstname.lastname@example.org for a copy of both.
About Namco America Inc (NAI).
NAI is a wholly owned subsidiary of Namco Bandai Holding Co. NAI is committed to providing the ultimate interactive entertainment experience. NAI uses cutting-edge technology and advanced electronics to take their coin-operated games far beyond traditional entertainment. Namco Bandai Holding Corp., which also has business related interests in films, toys, health equipment, consumer video software, and others, is a publicly traded corporation on the Tokyo Stock Exchange, and owns a number of other subsidiary entertainment companies around the globe.